Public-Facing Government Sites

TRUST Terminal · Site Offering · San Francisco, CA · buildtrust.us
Pricing Tiers
7
Lowest Setup
$250
Lowest Annual
$250/yr
Feature Gates
None
!

Why Districts Need A Real Site

Live

Every city, special district, and school district in the country is now expected to publish core information online — agendas, budgets, financial reports, public notices, emergency information, and forms — in a way that residents can actually find and use.

The Department of Justice's ADA Title II final rule (April 2024) makes this a compliance obligation. State and local governments — and the public colleges and universities they operate — must conform their websites and digital documents to WCAG 2.1 Level AA:

  • April 24, 2026 — institutions serving populations of 50,000 or more
  • April 26, 2027 — institutions serving fewer than 50,000 people

Beyond the federal mandate, 12 states — California ($4,000 per violation under the Unruh Civil Rights Act), Colorado, Illinois, Massachusetts, Minnesota, Missouri, New York, North Carolina, Oklahoma, Texas, Virginia, and Washington — have independent accessibility statutes. State open-meeting and posting requirements add another layer: agendas posted 72 hours in advance, financial reports published within statutory deadlines, public records made discoverable.

A district website is not a marketing brochure. It is the system of record for the public.

Who's Affected

All Districts
  • Cities and municipalities — agendas, budgets, ordinances, public notices, business licensing, permits
  • Special districts — water, fire, utility, transit, parks, healthcare, library — all with public meeting and disclosure obligations
  • School districts — board meetings, policies, bond programs, financial reports, parent communications
  • Counties — clerk filings, recorder's office, treasurer, election information, public health
  • Public authorities and agencies — port, airport, redevelopment, housing, pension, retirement
  • Joint powers authorities (JPAs) — multi-agency entities with complex disclosure obligations

Each of these has the same problem: a website that residents need, statutory obligations to publish on it, an accessibility deadline that is now active, and a budget that does not stretch to accommodate vendor sticker shock.

What Every TRUST Site Includes

All Tiers
No Feature Gates

Every Feature, Every Tier

TRUST does not gate features behind plan tiers. Every site — from a 5,000-resident special district to a 250,000-resident city — receives the full platform: CMS, ADA tooling, community engagement suite, intranet, premium design, advanced cybersecurity, dedicated content support, custom plug-ins, insurance, and the 99.99% uptime guarantee. Pricing scales only with district population. The sections below describe what is included on every plan.

Government Website CMS

Included

A state-of-the-art content platform built for the needs of local government — content authoring, file storage, and domain management included.

  • Content management system designed for clerks, communications staff, and elected officials
  • Domain concierge and .gov registration support
  • DNS management
  • Image library with built-in gallery
  • Video uploads with closed captions
  • Unlimited file storage

Time-Saving Tools

Included

Tools for the moments residents actually visit — emergencies, meetings, forms, and information they need fast.

  • Sitewide emergency notification banner
  • Sitewide search across pages and PDFs (predictive)
  • Meetings assistant — agenda, packet, minutes, and recordings published in seconds
  • Form builder with submission tracking

Unlimited Support & Continuing Education

Included

Onboarding and continuous training for every staff member, plus expert support for compliance, domains, and .gov.

  • Unlimited staff training
  • Quarterly webinars on cybersecurity, ADA compliance, and public communications
  • CEU credits available for clerks and communications professionals
  • Domain management and .gov registration support

Regulatory Compliance

Included

A built-in compliance checklist for state-by-state posting requirements — the things districts are required by law to publish.

  • State-specific posting requirement checklist
  • Public meeting notice templates
  • Conflict-of-interest filings, financial disclosures, and statement of economic interest postings
  • Document retention metadata

ADA Compliance

Included

Stay compliant with WCAG 2.1 AA, the new DOJ ADA Title II rule, and parallel state laws — and provide every user a positive experience regardless of disability.

  • ADA accessibility assistant — find and fix issues right on the page with built-in tutorials and instant re-scanning
  • Monthly automatic site-wide ADA scanning
  • PDF accessibility scanning using VeraPDF (ISO 14289-1 / WCAG 2.1 AA)
  • PDF remediation through TRUST — Structural, AI-Enhanced, and AI-Verified tiers (see paired Document Accessibility brochure)
  • Manual accessibility testing by users with disabilities — third-party report of platform compliance
  • Live Assist for blind and low-vision visitors — professional visual interpreters connected through the site (Aira)

Community Engagement Suite

Included

Promote content, advertise events, publish a newsletter, collect forms and signatures, cross-post to social, and accept payments — all from the same site.

  • Public events calendar
  • E-signatures on forms and applications
  • Designer themes and section library (Amplify Design)
  • Payments and recurring billing
  • One-click share to social media
  • One-click email newsletter publishing

Premium Design Service & Plug-ins

Included

Designer-built interior pages, an annual design review, an analytics report for your board, and a library of plug-ins — included.

  • Premium designer sections and interior landing pages
  • Annual board reports + web/compliance analytics
  • Annual design review
  • Plug-in library

Advanced Cybersecurity

Included

The same security tooling required for any institution holding public information — included by default at every tier.

  • Single sign-on (SSO) with multi-factor authentication
  • Dual-coast redundancy and failover
  • Advanced permissions and user-activity monitoring
  • User dashboards and granular access control

Dedicated Content & Support Services

Included

A dedicated TRUST representative to help post content, embed third-party tools (maps, calculators), and prepare engagement and compliance reports.

  • Content posting assistance
  • Embedded integration support — maps, calculators, dashboards
  • Engagement and compliance reports for staff and board

Secure Intranet Portal

Included

A secure intranet for staff, volunteers, and board members — communications, document management, and back-office templates.

  • Internal staff and board communications
  • Document library with permissions
  • Back-office templates for HR, finance, and operations

Flagship Design Service & Custom Plug-ins

Included

Stakeholder interviews, advanced analytics, and custom plug-ins — rate calculators, mapping tools, dashboards — built to your needs.

  • Stakeholder interviews and design discovery
  • Advanced analytics dashboards
  • Custom plug-ins (rate calculators, GIS overlays, project trackers)

Insurance & Uptime Guarantee

Included

Cybersecurity and professional liability insurance, plus a 99.99% uptime guarantee — included.

  • Cybersecurity insurance
  • Professional liability insurance
  • 99.99% uptime guarantee
$

Population-Tiered Pricing

Transparent

Pricing scales with the population your district serves. The tier you fall into is set by population — feature scope is identical at every tier. One-time setup is paid once at onboarding; the annual site license is recurring (purchasable in multi-year terms). No per-staff fees. No per-page fees. No surprise add-ons.

TRUST25
$250
setup · $250/yr
TRUST50
$500
setup · $500/yr
TRUST75
$750
setup · $750/yr
TRUST100
$1,000
setup · $1,000/yr
TRUST150
$1,500
setup · $1,500/yr
TRUST200
$2,000
setup · $2,000/yr
TRUST250
$2,500
setup · $2,500/yr
TierPopulation ServedOne-Time SetupAnnual License
TRUST25 Up to 25,000 $250 $250
TRUST50 Up to 50,000 $500 $500
TRUST75 Up to 75,000 $750 $750
TRUST100 Up to 100,000 $1,000 $1,000
TRUST150 Up to 150,000 $1,500 $1,500
TRUST200 Up to 200,000 $2,000 $2,000
TRUST250 Up to 250,000 $2,500 $2,500
Enterprise Above 250,000 Contact us Contact us

What's outside the tier price

  • PDF remediation — pay-per-page through TRUST's Document Accessibility tiers (Structural / AI-Enhanced / AI-Verified). See the paired Document Accessibility brochure.
  • Live Assist (Aira) overage — included monthly minutes are generous; overage billed at standard Aira rates.
  • Custom plug-ins beyond the included library — bespoke development quoted by project.

How Onboarding Works

9 Stages

From contract signature to public go-live, TRUST runs the migration. We do the work — you review and approve.

01
Discovery & content audit
Inventory of pages, files, images, videos, meeting archives
02
Domain & .gov registration
TRUST handles application, DNS cutover, and verification
03
Design selection
Pick a designer theme; we tailor it to your district identity
04
Content migration
We move pages, files, images, and meetings into TRUST
05
Accessibility baseline
WCAG 2.1 AA pass on all pages; PDFs queued for remediation
06
Staff training
Unlimited training sessions for clerks, communications, and admins
07
Soft launch + review
Internal review, stakeholder feedback, refinements
08
Public go-live
Site goes live; emergency banner, search, and meetings live from day one
09
Ongoing — monthly scans + support
Automatic ADA scans, training, compliance updates, and dedicated support

Standards Covered

Full Stack
  • WCAG 2.1 Level AA — Perceivable, Operable, Understandable, Robust
  • ADA Title II — DOJ final rule (April 2024), enforced from April 2026 / 2027
  • ADA Title III + Section 504 — federally-funded entities
  • Section 508 — federal electronic and information technology accessibility
  • PDF/UA-1 (ISO 14289) — VeraPDF-validated accessible PDF output
  • State accessibility statutes — CA Unruh ($4,000/violation), CO HB21-1110, plus 10 more
  • State open-meeting / public-record laws — Brown Act (CA), Sunshine Acts, posting deadline templates
  • FDTA — Financial Data Transparency Act machine-readability for issuers of public debt

TRUST Terminal

Platform

A public-facing site is one slice of what TRUST does. Public institutions — schools, cities, districts, utilities — operate under a growing web of transparency, accessibility, and compliance obligations. Most manage them in silos: one vendor for the website, another for document remediation, another for financial disclosure, another for procurement, another for public records. The result is fragmented, expensive, and invisible to the stakeholders who need to see it.

TRUST Terminal is the infrastructure layer that brings it together — site, documents, disclosures, procurement, capital programs, and financial transparency on one platform. Every accessible document, every compliance score, every public disclosure lives in one place, visible to the residents, students, bondholders, auditors, and oversight agencies who need to see it.

We are the infrastructure layer that builds TRUST.

Transparency. Reliable Data. Uniform Standards. Strategic Alignment. Transactional Efficiency.

Ready To Talk?
A district-grade public site at the price every district can actually afford. Pick the tier that matches your population — the platform is the same.